Effective date: September 28, 2021

Terms of use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms of use and by our privacy policy that governs GenomSys relationship with You in relation to this website. If You disagree with any part of these, please do not use this website.

The term ‘GenomSys’ or ‘us’ or ‘we’ refers to the owner of the website, GenomSys SA, a company incorporated under the laws of Switzerland in Canton Vaud with registration number CHE-413.431.630 and whose registered office is EPFL Innovation Park, Building C, CH-1015 Lausanne, Switzerland. The term ‘You’ refers to the user or viewer of our website.

All the information and the services provided by these websites are collectively referred to as the “Services” in this document.

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. From time to time this website may also include links to other websites. These links are provided for your convenience to offer further information. They do not signify that we endorse the website(s) and we have no responsibility for the content of the linked website(s).

This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice. All trademarks reproduced in this website that are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. Your use of this website and any dispute arising out of such use of the website is subject to the laws of Switzerland.

Privacy policy

This privacy policy informs You of our policies regarding the collection, use and disclosure of personal data when you use our Services and the choices you have associated with that data.

To provide and improve the Services, we use your data according to the General Data Protection Regulation (GDPR – EU Reg. 679/2016) and the Federal act on data protection of 19.06.92 of the Swiss Confederation.

By using the Services, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Services to you.

Types of Data Collected

Personal Data

While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include but is not limited to Cookies and Usage Data.

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (i.e. IP address), browser type and version, type of device, geographical location, the time and date of your visit, the pages of our Service that you visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies that may also be used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

For more information on how cookies work and how we use them, please take notice of our Cookie Policy.

Marketing consent

Name and email will be processed for marketing purposes or to allow GenomSys to carry out market analysis and research aimed to optimize the services, sending information and advertising materials for GenomSys services or products. GenomSys may rely on third-party suppliers or contractors to provide services to support the website and our operations, including sending emails and newsletters. The legal basis for this treatment is user consent, which may be changed any time by the user clicking on the unsubscribe link at the bottom of each email, or writing to the customer support at info@genomsys.com.

Contact forms and other contact means

If you contact us by filling the form on the “Contact us” page of the website, or alternatively send us an email or call us, you agree that we collect and process the information you provide such as name and last name, email address, phone number, and whatever other information You choose to provide in the message field or over the phone. The same processing applies if You schedule a call via the relevant button on our website.

Specifically, you agree that such information might be stored in our system and used as indicated below, and particularly to contact you and address whatever question or issue you reported.

If your message includes a CV, personal data will be used solely for the purpose of evaluating the candidate’s profile. If the selection is unsuccessful, they will be canceled.

Any sending of sensitive data (relating, in particular, to racial and ethnic origin, religious, philosophical or other beliefs, political opinions, membership of parties, trade unions, associations or organizations of a religious, philosophical, political, or trade union, as well as personal data suitable for revealing the state of health and sexual life) entails the immediate cancellation of the data in the absence of a written declaration of consent of the interested party to their treatment by us. Please do not send us any document containing your personal data if you do not want your data to be processed in the manner and for the purposes described in this document.

If Your interaction with us is regulated by a contract, You are required to provide truthful, correct, and updated data in order to create and manage the contractual relationship with GenomSys and to proceed correctly with purchases, licenses, and every other service we provide. The user acknowledges that if he does not provide true, correct, and updated personal data, we will be unable to provide his services correctly.

Use of Data and purposes of the processing

GenomSys uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when so you choose
  • To provide customer care and support
  • To answer any requests made by the contact form, also in relation to CVs sent
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issue
  • For judicial or extrajudicial defense needs.
  • Subject to the user’s consent, name, surname, telephone number, email address will be used for marketing purposes or to send the same newsletter and commercial offers concerning the products and services marketed by GenomSys or third parties, via email, SMS, MMS, telephone, traditional mail.


Apart from what is specified for navigation data, cookies are regulated as in the Cookie Policy.

The provision of data for the purposes of sending requests for information and CVs is optional, but failure to provide it will make it impossible for the us to process the requests received and to examine the CVs.

The provision of data for marketing purposes is optional and the user can, at any time, oppose the processing, without prejudice to the navigation purposes. Failure to provide or consent to the marketing purposes will prevent the sending of advertising materials or the possibility for us to contact the user.

Location of Data and transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. Our servers are primarily located in the European Union but your data may be transferred to Switzerland for the aforementioned purposes.

GenomSys will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Your data will not be disseminated.

Legal basis of the processing and data retention

The legal bases of the processing for navigation on the site is our legitimate interest to offer the possibility to access the site and allow access to the navigation services. The data are kept for the time necessary to provide the Services and as specified in the extended Cookie Policy. The legal basis for the processing of data relating to requests received via the “Contact Us” form and the “Schedule a Call” button is our legitimate interest as data controllers. The data are kept for the time necessary to process the requests received and are deleted after 5 years after the final contact, unless a contact is established which will be subject to subsequent information via newsletter. In this case the legal basis of the processing is user consent and the data retention period will be two years from the date of the consent.

In the event of commercial relations, the signing of a contract or the fulfillment of legal obligations, the data retention time will be for a maximum of 10 years from the termination of the contract in accordance with the legal requirement.

The data retention time for the purposes of judicial and extrajudicial defense may last longer than ten years from the termination of the contract and will follow the timing of justice or the settlement of any disputes or complaints.

Disclosure Of Data

GenomSys SA may disclose your Personal Data in the good faith belief that such action is necessary to:

  • comply with a legal obligation
  • protect and defend the rights or property of GenomSys SA
  • prevent or investigate possible wrongdoing in connection with the Service
  • protect the personal safety of users of the Service or the public
  • protect against legal liability

The data may be processed by external subjects operating as independent Data Controllers such as, by way of example, Authorities and supervisory and control bodies and, in general, subjects, including private individuals, entitled to request the data, Public Authorities who do express request to the owner for administrative or institutional purposes, in accordance with the provisions of current national and European legislation, as well as persons, companies, associations or professional firms that provide assistance and consultancy.

The data may also be processed, on behalf of the owner, by external parties designated as Data Processors pursuant to art. 28 of the GDPR, to which adequate operating instructions are given. These subjects include companies that offer website management and maintenance, marketing companies, other providers.

Security of Data

The security of your data is important to us, remember though that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. For this reason, we invite You to send us only relevant information.

Third-party service providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to monitor and analyze the use of our Service, for example, we may use Google Analytics.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms webpage. https://policies.google.com/privacy?hl=en

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Every Third-party acts as an autonomous Data Controller.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time, to keep it updated with the current legislation and best practices.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.#

Your Rights and how to exercise them

As the owner of your Data, you have the following rights provided for by Articles 15 to 22 of the EU Regulation:

  • You have the right to ask us whether your Personal Data is being processed and if they are, you have the right to access your Personal Data.
  • the right to amend your Personal Data
  • the right to have your Personal Data deleted
  • the right to have the processing of your Personal Data limited
  • the right to data portability
  • the right to opt-out of the processing
  • the right to know if automated decision-making takes place and how it affects You
  • the right to file a claim with the Data Protection Authority in the relevant Country

Finally, you have the right to revoke your consent without affecting the lawfulness of the data processing carried out from the time you first gave the consent to the time when you revoke it.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at info@genomsys.com or by phone at +41 21 691 10 00.